Respect
Respect and value all people, their time, their points of view and overall needs. Belief in others is contagious. Treat all clients, customers, employees and all those with whom we interact with the utmost dignity.
Simply stated, CROSSMARK builds connections for growth.
We live in an ever-changing world full of exciting possibilities where it’s critically important to build meaningful connections. At CROSSMARK, we passionately forge strong bonds on many levels. Whether it’s linking consumers to brands, or insights to ideas, these connections fuel growth for our valued clients and customers.
As a trusted partner, we nurture these connections with a smart, inventive approach and talented people that make it personal. Our team builds genuine relationships every day through their spirit of collaboration and excellence.
Our values are weaved into the fabric of our organisation and guide everything we do as a business. We share our vision and reward those who embody our values of Respect, Excellence, Accountability, Collaboration and Honour.
We instill and live our values every day. They are the foundation to help us and our clients R.E.A.C.H. our goals.
Respect and value all people, their time, their points of view and overall needs. Belief in others is contagious. Treat all clients, customers, employees and all those with whom we interact with the utmost dignity.
Commit to excellence and consistently ensure the highest standards in innovation, service performance, quality of work and employee development.
Engage fully and willingly in everything you do. Be accountable and responsible creating a clear and effective work environment for everyone you work with.
Live a common goal to ensure the best solutions for our clients, our customers, and the personal and professional growth of our employees. Nurture a collaborative spirit and teamwork, and facilitate success.
Perform with the highest level of integrity and ethics, and be genuine and sincere in your words and actions. Always appreciate our clients, our customers, our community, and our diverse employees.
At CROSSMARK, we recognise that our people are our biggest competitive advantage. The collective efforts of everyone in the organisation allows us to consistently deliver growth solutions and exceptional service.
Employee engagement is a top priority for CROSSMARK, a factor that has enabled our people to flourish in their roles. Whether office based or in field, we give our people real autonomy and accountability.
We celebrate their achievements by identifying and highlighting employees that are making positive contributions to the CROSSMARK business in our monthly ‘Special Thanks and Recognition’ (STAR) presentations.
The purpose of STAR awards are to recognise employees who go over and above service excellence to CROSSMARK associates and clients. STAR is about our people – the value they can add, and the professional growth and skills that they develop.
A Renewed Trust for Convenience
By
Peter Hanson - Director of Client Services (Indies) on 18 Jan
Convenience retailers need to work hard to retain the shoppers that they've won last year. 2020 has thrown all corners of the world into chaos and brought with it unprecedented challenges for business of all shapes and sizes...
Read MoreCROSSMARK forms new alliance with global creative agency IMA
By
CROSSMARK Australia on 14 Oct
CROSSMARK Australia has announced a new partnership agreement with Intermarking Agency, an award-winning global creative agency.
Read MoreThe P&C Consistency Challenge
By
Andy Kirk - CEO on 12 Dec
There's no such thing as one size fits all when it comes to merchandising in P&C. Convenience's format requires a strategic approach to ensure consistency in the display of brands.
Read MorePOP: An Untapped Gold Mine
By
Andy Kirk - CEO on 5 Nov
Players in point of purchase (POP) share with retail world why the sector constitutes an area of rich pickings yet to be fully explored.
Read MoreWhy data is more important than ever during times of change
By
Paul Gardiner - Business Development (Hardware) on 9 Jun
While some retail sectors have been crippled by the Coronavirus pandemic, the hardware industry has experienced an unexpected sales surge as...
Read MoreContinued Retail Support during the Coronavirus
By
CROSSMARK Australia on 31 Mar
Whilst we monitor the situation carefully and have practices in place to ensure the safest possible environment for our people and the community, we will continue to support...
Read MoreCROSSMARK announces strategic partnership with Bauer Media
By
CROSSMARK Australia on 24 Mar
Bauer Media to focus on increasing reach, flexibility and store support in today’s changing market.
Read More