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INSPIRED THINKERS

Interactive community

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CREATIVE LEADERSHIP

Driving innovation

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SHARING ONE VISION

The CROSSMARK experience

THE CROSSMARK EXPERIENCE

Simply stated, CROSSMARK builds connections for growth.


We live in an ever-changing world full of exciting possibilities where it’s critically important to build meaningful connections. At CROSSMARK, we passionately forge strong bonds on many levels. Whether it’s linking consumers to brands, or insights to ideas, these connections fuel growth for our valued clients and customers.


As a trusted partner, we nurture these connections with a smart, inventive approach and talented people that make it personal. Our team builds genuine relationships every day through their spirit of collaboration and excellence.

OUR VALUES

Our values are weaved into the fabric of our organisation and guide everything we do as a business. We share our vision and reward those who embody our values of Respect, Excellence, Accountability, Collaboration and Honour.


We instill and live our values every day. They are the foundation to help us and our clients R.E.A.C.H. our goals.

Respect

Respect and value all people, their time, their points of view and overall needs. Belief in others is contagious. Treat all clients, customers, employees and all those with whom we interact with the utmost dignity.

Excellence

Commit to excellence and consistently ensure the highest standards in innovation, service performance, quality of work and employee development.

Accountability

Engage fully and willingly in everything you do. Be accountable and responsible creating a clear and effective work environment for everyone you work with. 

Collaboration

Live a common goal to ensure the best solutions for our clients, our customers, and the personal and professional growth of our employees. Nurture a collaborative spirit and teamwork, and facilitate success.

Honour

Perform with the highest level of integrity and ethics, and be genuine and sincere in your words and actions. Always appreciate our clients, our customers, our community, and our diverse employees.

OUR EMPLOYEES ARE OUR BIGGEST COMPETITIVE ADVANTAGE

At CROSSMARK, we recognise that our people are our biggest competitive advantage. The collective efforts of everyone in the organisation allows us to consistently deliver growth solutions and exceptional service. 

Employee engagement is a top priority for CROSSMARK, a factor that has enabled our people to flourish in their roles. Whether office based or in field, we give our people real autonomy and accountability.

We celebrate their achievements by identifying and highlighting employees that are making positive contributions to the CROSSMARK business in our monthly ‘Special Thanks and Recognition’ (STAR) presentations. 

The purpose of STAR awards are to recognise employees who go over and above service excellence to CROSSMARK associates and clients. STAR is about our people – the value they can add, and the professional growth and skills that they develop.

 

 

Shane

Shane

June STAR Winner

"We were provided an extremely tight deadline to assist with launching new training content for their 9000+ users. Shane was absolutely amazing in supporting us achieve this and went over and above to ensure the client was happy with every tiny detail!

Amazing work Shane! Thank you!"

Mehra

Mehra

June STAR Winner

1. "Mehra has taken on a lot of additional work over the past couple of months and has done so with her usual calmness and enthusiasm. Mehra continues to grow her skill set and her can-do attitude, attention to detail and positive energy continue to be a huge asset to the team and the wider business. Thank you Mehra!"
2. "Mehra goes over and above every day for both Crossmark, often working after hours and is always available no matter what. Mehra's attention to detail and ability to meet client's needs to ensure an optimal outcome is exemplary. Mehra always meets client deadlines and her reporting is exceptional. Mehra is a huge assert to the team and deserves to be recognised for her passion and dedication to both Crossmark."

Nina

Nina

June STAR Winner

"Last week client held an all day workshop at Crossmark offices. There were about 16 of us in 2 rooms. I just wanted to let you know what a huge help Nina was with everything. She was incredibly prompt with any responses and very lovely and professional in all dealings .

Many thanks!"

Anthony

Anthony

June STAR Winner

"I am nominating Anthony for going above and beyond to help out the our division with selling in an important product to key stores. Anthony volunteered his services to assist with growing the business and leveraging off the relationships he has built.Anthony has shown great collaboration and team work in helping out others outside of his team. 

 Well done and thank you Anthony."

Paul

Paul

June STAR Winner

Paul has done a sensational  job for CROSSMARK. Paul went out of his way and drove 2 hours in foggy conditions and then proceeded to setup for the days event.

Paul completed has been a huge asset to the team, assisting with training for clients and any other client needs. He has completed tasks in record time and we just want to say congratulations to Paul for doing a great job!"

Sarah

Sarah

June STAR Winner

"Sarah has done an amazing job of going over her KPI in the time span of 2 weeks. She has done great work at a national level! 

Her 'can-do' attitude, amazing relationships with her stores, and great influencing skills are a true testament to her results!

Keep it up Sarah!!"

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CROSSMARK HQ +61 2 9439 1233