The competitive dynamics of the fast-moving consumer goods industry require dedicated, passionate and skilled individuals and teams who are driven to assist in improving range, share of space and overall category performance via building trusted relationships with key store personnel.
CROSSMARK provides our clients with a flexible and agile model to suit their business objectives in a consultative partnership across the independent grocery landscape of Australia.
We have a tried and tested sales call process using our “7 steps to in-store success” and utilising customer centric buyer behaviours to help our staff understand who they are selling to. Staff are also equipped with technology to provide live updates on results daily or weekly to assist our clients track their objectives.
CROSSMARK has the people that will make a difference to YOUR brands with an in-house talent team who work specifically with on-boarding team members. We believe in the philosophy of “hire hard and manage easy” and have a recruitment process to provide for long-term partnerships.
We currently manage over 1000 Independent stores within the IGA, Foodworks and Spar banners nationally. If it is a professional sales team to manage your brands, you are after look no further.
CROSSMARK is uniquely positioned in the marketplace with strong connectivity and significant influence throughout the “shopping eco-system” … from brands to retailers and consumers to shoppers.
Our solutions make an impact in store across a wide range of retail channels, as well as out of store through “live” and digital consumer engagement along the shopping journey.
A message from our CEO
By
Andy Kirk - CEO on 20 Dec
As the end of year draws near, we would like to take this opportunity to thank all of you for another amazing year...
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Top tips for your Christmas sales strategy
By
Anthony Di Francesco - Director of Client Service on 8 Oct
Whether it's Christmas, Back to School, EOFY and everything in between - let's look at the top tips for your instore sales strategy.
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How joint partnerships are key for brands in independent channels
By
Pete Hanson - Director of Client Service (Indies) on 5 Oct
The past three years have been the toughest in over 30 years for Australia’s FMCG sector, with only 2-3 per cent industry growth year-on-year...
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The power of instore marketing in the lead up to Christmas
By
Anthony Di Francesco - Director of Client Service on 26 Jul
It’s crucial that brands consider now what products they will promote in the lead up to Christmas and consider strategies to grab shoppers’ attention...
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Why your relationship with the supermarket buyer is key to keeping your brand on shelves
By
Andrew Bosco - Client Services Director (Grocery) on 2 Apr
2018 is predicted to be a tough year for retailers, but what about the brands supplying these retailers?
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Looking ahead in 2018
By
Andy Kirk - CEO on 28 Mar
At the start of the year we like to take a moment to see what’s exciting, what are other markets doing and what can we look forward to...
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How hardware brands are driving sales in the bricks and mortar stores
By
Scott Nixon - Business Manager (Hardware) on 15 Feb
Like most industries in 2018, the hardware retailer is competing with a rapidly expanding online marketplace. It’s hardly surprising therefore, hardware brands are changing...
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